Book

Feb
7

Meeting the Janitors (Author)

Thom on February 7th, 2012

Last Saturday I visited my local Barnes &  Noble with my kids. It turns out it was “writers day” or something, and they had at least a dozen local authors doing signings in the store. My daughter overheard on the intercom that Tyler Whitesides, author of Janitors, was in the store. One of her friends [...]

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Random Musings, Writing 3 Comments »
Nov
1

Anti-grav Slinky, I am the 0.1%, Costumes, Christmas books

Thom on November 1st, 2011

A slow-mo analysis of a slinky as it falls seems to show that the bottom end floats in space. There’s a scientific explanation, but I just think the video is cool–not to mention anything to do with slinkies. Surely any confessions of geekdom on my part would come as no surprise by now? * * [...]

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Book Review, Current Events, Random Musings, The Human Experience Comments Off
Mar
10

Howard Schultz and Starbucks’ customer focus

Thom on March 10th, 2011

I recently listened to Darryl Campbell’s podcast interview with Howard Schultz, CEO of Starbucks, on his new book Onward: How Starbucks Fought for Its Life without Losing Its Soul, in which Schultz discusses how he revitalized the sagging company even amid the recession. I found Schultz’ focus on rebuilding the company around its core values [...]

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Business Strategies, Customer Service Comments Off