Monthly Archives: April 2011

The fine art of resource allocation

In a the previous entry, I discussed the Project Triangle and how it can be applied to building a business as well. With a business your three corners are Product, Marketing, and Delivery. You can expand your business at any … Continue reading

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Business constraints and resource allocation

Anyone who has been near the project management discipline has heard about the “Project Triangle“. That’s the rule of thumb that essentially says that when you’re building something you can have it good, fast, or cheap–pick any two. You can … Continue reading

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Everyone’s an expert–and a critic

Last week I mentioned an encounter with a customer who offered us some unwanted business advice. While this gentleman was a more extreme example of the know-it-all customer, he was by no means the first. When it comes to small … Continue reading

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Be a good customer

I had an interesting encounter with a customer today that got me thinking more about how I act in public. Our store’s custom is to call out a greeting to a customer as they enter to let them know we … Continue reading

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Business Management BS

Matthew Stewart recently posted a lengthy criticism of management theory and MBA’s at The Atlantic. He feels that most management theory is “inane”, and that one would do better pursuing a degree in philosophy (suspiciously, what he studied): The strange … Continue reading

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Measuring Social Media effectiveness

Everyone would like you to think that social media is a numbers game, especially the social media platforms themselves. Numbers are easy to measure. They’re empirical. They make nice-looking graphs. They’re not entirely wrong. You want numbers. You want a … Continue reading

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Social Media requires a rifle, not a shotgun

Early on my experience with social media I would start out my day by browsing through all my usual subscribed websites. If I found something I liked I’d post it to my accounts and continue my browsing. I went on … Continue reading

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Friend and partners

My wife recently showed me an article by Justine Lopez in “Romantic Homes” magazine (May 2011 issue) about three friends who went into business together. They shared some tips on how to run a business with friends and still remain … Continue reading

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First learn walk, then learn fly

My company reached an important milestone today, though I doubt anyone but the three partners will notice. After nearly five months of business, we implemented formal cash control on our tills. Now, that may seem like we’re closing the barn … Continue reading

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Social Media requires vigilance, not obsession

One of the hardest tricks of social media is balancing the amount of time you spend on it. It’s addictive, as most people on Facebook will likely attest. It’s easy to keep logging in to see if anyone has commented, … Continue reading

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